Privacy Policy

Effective Date: 28th July, 2025
Last Updated: 28th July, 2025

Introduction

At habit ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 0habit0.com or make a purchase from us.

Information We Collect

Personal Information You Provide

Contact Information: Name, email address, phone number, billing and shipping addresses
Account Information: Account credentials, preferences, and purchase history
Payment Information: Credit card details, billing information (processed securely through our payment providers)
Custom Measurements: Body measurements, sizing preferences, and fit specifications for bespoke orders
Communication Records: Messages, emails, and other communications with our team

Information Collected Automatically

Website Usage: Pages visited, time spent, clicks, and browsing behavior
Device Information: IP address, browser type, device type, operating system
Cookies and Tracking: We use cookies and similar technologies to enhance your experience

How We Use Your Information

We use your personal information to:

Process Orders: Fulfil purchases, create custom garments, and manage your account
Customer Service: Respond to inquiries, provide support, and resolve issues
Personalisation: Customise your shopping experience and product recommendations
Marketing: Send newsletters, promotional offers, and updates (with your consent)
Analytics: Improve our website, products, and services
Legal Compliance: Meet legal obligations and protect our business interests

Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers

Payment Processors: Shopify Payments, PayPal, and other secure payment services
Shipping Partners: Australia Post, courier services for order delivery
Marketing Services: Email marketing platforms, analytics providers (with appropriate safeguards)

Legal Requirements

We may disclose information when required by law, to protect our rights, or in response to legal requests.

Data Security

We implement appropriate security measures to protect your personal information:

Secure Transactions: SSL encryption for all data transmission
Limited Access: Only authorised personnel can access personal information
Regular Updates: We regularly review and update our security practices
Secure Storage: Data is stored on secure servers with appropriate protections

Your Rights

Depending on your location, you may have the right to:

Access: Request copies of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Receive your data in a portable format
Opt-Out: Unsubscribe from marketing communications
Restriction: Limit how we process your information

Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences and login status
Analyse website traffic and user behaviour
Provide personalised content and advertisements
Improve website functionality

You can control cookies through your browser settings, though this may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to:

Fulfil the purposes outlined in this policy
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain accurate business records

Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Australian Privacy Laws

We comply with the Australian Privacy Principles under the Privacy Act 1988. If you have concerns about how we handle your personal information, you may contact the Office of the Australian Information Commissioner.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.